Choosing the Right RON Platform

Selecting the right Remote Online Notarization (RON) platform is a critical step for ensuring your notarization experience is secure, legally compliant, and user-friendly. While all approved RON platforms must meet certain state requirements, not all platforms offer the same features, support, or flexibility. Choosing the right one depends on your needs, the type of document being notarized, and the expectations of any institution receiving the document.

First, ensure the platform is authorized in the notary’s commissioning state. Each state approves or certifies specific RON providers. A notary must use one of these approved platforms to perform legally valid notarizations. If you are selecting a platform directly, verify that it complies with state-specific requirements such as credential analysis, KBA (knowledge-based authentication), audio-video recording, and digital certificate support.

Next, evaluate the platform’s ease of use. A good RON service should offer an intuitive interface, easy upload options for your documents, real-time support, and clear prompts throughout the process. Look for platforms that provide pre-session system checks for your camera, microphone, and internet connection. These features reduce the risk of technical issues during your appointment.

Security and compliance are essential. Choose a platform that uses end-to-end encryption, secure data storage, and multi-factor identity verification. It should provide tamper-evident digital seals and audit trails. For privacy, check that the platform limits access to recordings and complies with data protection laws.

Consider customer support and flexibility. Some platforms offer 24/7 access to notaries, live chat or phone support, and appointment scheduling that works around your availability. Others are geared toward specific industries such as legal, real estate, or financial services. If your transaction has special requirements—like multiple signers, witnesses, or international participation—verify that the platform can accommodate these needs.

Additionally, review how the completed notarized documents are delivered. A reliable RON platform should allow you to download your notarized PDF immediately after the session. It should also provide access to any compliance documentation if needed for verification.

Finally, compare costs. While prices are usually modest, they can vary depending on the platform and state fee caps. Some services charge a flat fee, while others may include additional costs for extra signers, expedited service, or document storage.

In summary, the best RON platform for you is one that is legally compliant, easy to use, secure, and responsive to your specific needs. Whether you're notarizing a single document or working with RON regularly, taking the time to choose the right platform ensures a smooth, reliable, and legally valid notarization experience.